Mbali Ntuli’s Milani Hair Studio marks seven years of resilience and women’s empowerment Mbali Ntuli’s Milani Hair Studio marks seven years of resilience and women’s empowerment
Image: file
In the spirit of Women’s Month, entrepreneur Mbali Ntuli is celebrating a major milestone, seven years in business, marking a journey defined by resilience and a passion for empowering women through beauty.
Ntuli, who left a stable corporate career in search of something more fulfilling, founded Milani Hair Studio, a luxury salon specialising in African hair care.
Over the years, her brand has become a trusted favourite among professional women, offering a space that blends comfort, quality, and a modern lifestyle.
“I wanted to create a space for women like me,” Ntuli told Saturday Star.
“In corporate, I couldn’t just drive to town or sit under a tree doing my hair. I didn’t have the luxury of being away from my laptop during the week. I wanted to serve that young, modern working woman who values comfort and quality service.”
While she had no formal experience in the hair industry, Ntuli says she leaned on her insight as a customer and immersed herself in learning the trade, from hiring the right staff to understanding the nuances of ethnic hair design.
“Firstly, I was starting something that I was not an expert in, but I knew that I was a customer. I started something that is a need, so I had to learn a lot about the hair industry. I had to learn a lot about hiring the right staff. And fortunately, I got the best. We had ups and downs with other people that did not last because they happened. But the staff that I have been so blessed with has helped me.”
She also shares that her journey was not without challenges. Just two years after opening, COVID-19 forced salons to close. Ntuli admits she was ready to shut down permanently until a family member convinced her to give it one more try.
"Remember Covid came, and I thought to myself, 'Well, I need to close because why would I stay open? It's never going to get better. But I think COVID was a turning point for our business. Our business was only 2 years old. We had to close during that time. And I remember when the president said the salons could open, I had already made up my mind that I would not be opening, but an aunt of mine said, 'Let's give it one more shot.' And I promise you that was a turning point because we started being fully booked all the time. After all, now people were working from home.”
In 2025, Ntuli expanded her vision with the launch of the Milani Training Academy for Ethnic Hair Design, aimed at equipping unemployed young women with practical, income-generating skills.
“I’ve seen how working here has transformed my staff’s lives,” she said. “Not everyone can afford a three-year degree. But with the right training, you can change your life and your family’s.”
For Ntuli, women’s empowerment is more than a business value; it’s a societal necessity.
“When you empower a girl child, you empower a family. Women make a way, no matter the circumstances. They stretch money, feed households, and send children to school. It’s vital to give them opportunities to thrive.”
anita.nkonki@inl.co.za
Saturday Star